Meet the Retail Expert Supporting Our Businesses

BID for Galashiels' Retail Resilience Pilot is now fully subscribed, with a diverse group of local businesses from across the town preparing to take part.

Over the coming months, participants will receive tailored support designed to help them strengthen their businesses, attract more customers and identify practical opportunities for growth. The learning from the pilot will also help shape future support that can be shared more widely with businesses across the BID area.

Leading the programme is Graham Soult, one of the UK's best-known retail consultants and a recognised champion of high streets and town centres.

Working with local authorities, BIDs and independent businesses across the country, Graham specialises in helping businesses make better use of existing footfall, improve their customer offer and thrive in an increasingly competitive retail environment. Having visited more than 600 high streets across the UK, he brings a wealth of practical knowledge and real-world experience to every project.

Many will also recognise Graham from his appearances as a retail expert on Netflix and Channel 5 programmes including Inside Greggs 24/7, 24 Hours in Tesco, 24 Hours in Lidl and Inside Greggs at Christmas. He's also a regular commentator across the BBC, ITV, national newspapers and industry publications, sharing insights on the future of Britain's high streets.

We're delighted to welcome Graham to Galashiels and look forward to seeing the impact this programme has on the participating businesses. We'll be sharing updates as the pilot progresses and highlighting key learning that can benefit businesses across the town.